How Neal Chase Lumber is Using BPI eCommerce to Build Efficiency and Independence
At Building Products Inc. (BPI), innovation isn’t about technology for technology’s sake — it’s about helping our dealer partners work smarter. Our eCommerce platform was built to give lumberyards more control, flexibility, and time back in their day.
For Neal Chase Lumber, one of BPI’s trusted dealer partners, the new platform has already changed how they do business.
“It saves us at least 50% of the time compared to calling in orders,” they shared.
According to Myles Debates of Neal Chase Lumber, online ordering has made a measurable difference in daily efficiency, noting that the new platform is faster, more efficient, and gives his team greater independence when placing orders.
The ability to place orders after hours — without waiting on callbacks — has become a major advantage for them. Features like order history, saved lists, and real-time pricing make reordering quick and error-free, while younger employees adapt naturally to the system.
“You can find what you need, when you need it,” Myles added. “It’s great for new employees who are used to doing everything online.”
More Than 700 Dealers, Over 1,400 Users — and Growing
As of mid-2025, more than 700 BPI dealer accounts — representing over 1,400 active users — are now connected to the BPI eCommerce platform. That growth underscores a larger shift in how Midwest lumberyards are modernizing their operations.
From independent yards to regional chains, BPI dealers are using the platform to:
- Streamline purchasing and quoting
- Reduce manual entry errors
- Track order history and delivery status in real time
- Free up inside sales teams to focus on service and growth
Listening, Learning and Improving Together
Myles also shared valuable feedback that’s guiding future platform improvements. He noted that consistent training and awareness will help dealers get even more from the system.
In response, BPI is:
- Creating on-demand video tutorials and self-guided walkthroughs
- Expanding sales rep training so every BPI team member can assist customers confidently
- Reviewing customer feedback to make product lookup even faster and easier
BPI President Kyle Schull explains it best:
“Our eCommerce platform isn’t just a website — it’s an extension of the partnerships we’ve built for decades. Listening to our customers helps us make it stronger every day.”
Simplifying the Supply Chain — One Order at a Time
For dealers like Neal Chase Lumber, BPI eCommerce has become more than a convenience — it’s a productivity tool that allows them to serve contractors faster, with greater accuracy and independence.
With real-time visibility, cleaner data, and improved ordering control, BPI’s eCommerce platform helps partners strengthen relationships, enhance accuracy, and grow their business profitably.
See What’s Possible
BPI’s mission has always been to help our partners build their business and better serve their customers — and our eCommerce platform is the next step in that commitment.
If you’re a BPI dealer: 📞 Contact your BPI Sales Representative to get your team fully activated.
If you’re a contractor: 🔨 Ask your local lumberyard about ordering through the BPI eCommerce platform — and see how connected supply chain solutions can help you build smarter.
