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Boost Customer Satisfaction: 7 Tips for Lumberyards

Boost Customer Satisfaction: 7 Tips for Lumberyards

Business Building Tips for Dealers, College of Knowledge, Customer Expectations, Customer Service, Inventory Management, Warehouse Optimization

With big box stores continuing to expand, lumberyards need to find any possible edge to compete. One advantage independent lumberyards have over corporate chains is the human connection—but that doesn’t mean you can just say “trust us, we’re local” and leave it at...
BPI’s 2nd Annual Awards Banquet Part II: Honoring Core Values and Excellence

BPI’s 2nd Annual Awards Banquet Part II: Honoring Core Values and Excellence

Customer Service

BPI held BPI’s 2nd Annual Awards Banquet at two of their locations in February, honoring core values and excellence. BPI employees gathered for the ceremonies in Waterloo and Sioux Falls to recognize their outstanding contributions and celebrate their teamwork....
BPI’s 2nd Annual Awards Banquet Part I: Introducing our Sponsors

BPI’s 2nd Annual Awards Banquet Part I: Introducing our Sponsors

Customer Service

Last year, we introduced our Annual Awards Banquet, the purpose of which is to gather all BPI employees to recognize their accomplishments, celebrate their dedication, and welcome the possibilities the next year has in store. For BPI’s 2nd Annual Awards, we...
Best Practices for Managing Backorders in Lumberyards

Best Practices for Managing Backorders in Lumberyards

Customer Expectations, Customer Service, Inventory Management

Nothing frustrates a warehouse or lumberyard supervisor more than dealing with backorders. Implementing best practices for managing backorders in lumberyards is crucial to avoid headaches, additional work, lower profit margins, and upset customers. Effectively...
How BPI Decking Can Boost Your Lumberyard Business

How BPI Decking Can Boost Your Lumberyard Business

College of Knowledge, Customer Service

As a contractor, you probably already know about TimberTech’s excellent assortment of composite and 100% PVC decking. It’s lighter than lumber, easy to cut, and stands up to the elements without requiring the maintenance of real wood decks. Boost your lumberyard...
Elegant Door Ideas for Your Home Renovation

Elegant Door Ideas for Your Home Renovation

Customer Expectations, Customer Service

Doors obviously have an important function, but they also help to establish a home’s character. Your front door gives a sense of your taste and even your personality: rustic or modern? Sleek or ornate? Colorful or subdued? When renovating your home, yexplore elegant...
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Sioux Falls, SD 57104
855-BPI (274)-0777

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